DSS or Desktop Support Services are integrated by enterprises to ensure their staff has instant on-site support for their systems. Departments that are supported by technical support like this can call upon them to tackle a wide range of tech issues such as:
From acquiring products to disposition, IT Desktop Support Services is an IT support company that can take care of the entire lifecycle of your business’s technical assets. This includes providing desktop services that are personalized according to your end revenue goals and the technical capabilities of your end users.
Over the years we have been in operation, we have acquired extensive practical experience designing, managing and installing onsite and remote desktop applications and support operations for a number of different industries. Taking full advantage of our years of experience, skills, knowledge and expertise, we are able to provide improvements and efficiencies over a range of applications. These include:
Relocating an office is a huge endeavor and can cost business owners dearly if technical assets are not relocated safely. If you are moving to a new office site or introducing a new operating system, IT Desktop Support Services can help you install software and hardware, transfer important data and deploy new equipment in place or along with old units.
Our technicians document each process as it completes and will present you a complete list of tasks and how they were taken care of at the end. In order to ensure complete compliance we can also train end users on any and all changes made.
As your IT consultants, we will ensure operations remain organized by thoroughly examining your IT assets such as serial numbers, applications and their versions, hardware settings, locations, numbers, patch levels etc. With the aid of in-depth audits and recommendations, we will work with your current tech support team to improve system performance, help you take full advantage of your IT investment and ensure license compliance in all sectors. Our experienced and helpful technicians are also well trained in the latest asset management software packages thus you can rest assured that your IT assets will remain in good hands.
Whether you wish to roll out a new operating system or want the latest Windows update for your entire enterprise, we will be there to support you. From consultation and design to implementation, testing and final deployment, we will remain your ongoing support from start to finish. Our personnel are trained and certified on the latest platforms and operating systems Windows has to offer and follow tried and tested processes to ensure a smooth transition.
A strong, reliable and stable anti-virus and malware program can ensure up to date virus definitions and ensure your business follows corporate security protocols and policies. We can also secure mission critical data on a routine basis and ensure it can be recovered quickly and easily in case of data loss.
We offer a wide range of IT solutions that have helped a number of enterprises improve the way they do business. Out remote desktop support for instance is designed to ensure your business has complete control over the IT infrastructure and all network resource.
If implemented correctly this can allow your business to maintain high quality performance and achieve business growth systematically and without delays. This includes lowering operational costs, efficient management of IT resources such the internet and in-house systems, email, smart devices, mobile devices etc which are crucial for business success.
Remote services will allow faster resolution of grievances and complaints related to your IT infrastructure and seamless accessibility will allow superior user experience and business growth. Our services can also improve productivity and IT infrastructure uptime and make sure resources are available 24 hours a day and all 7 days of the week.
This fact is crucial when it comes to maintaining a growing business and in reducing operational costs. The result would be happier employees and higher productivity levels which are vital for a burgeoning business. All of our support sessions are protected with encryptions and will not work until end users allow them to. Our expert tech support team will be on call with their strong domain knowledge and extensive experience which they will leverage using the latest remote access applications and tools to:
enquiry@faheemas.sg
+65 6295 6036